If you got the following message, then dont need to be worried about it. 10. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. b. Shein refunds take 7 days to process upon receiving your product. For returning items, we provide one Free Return label which you can use for your order. Once your return is processed then you will get a refund. How to get a refund on SHEIN without returning. The original shipping fee and insurance are non-refundable. If you want to return just one item in an order of multiple, you can do that. Return all funds to the same card used to make the original purchase. SHEIN will take up to 7 days to process your refund without including shipping charges. Shein clothes are very popular nowadays. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. Have you recently placed an order with SHEIN and have you been surprised because SHEIN has proceeded to refund the money for your purchase but your order arrived at home? To get more information, read below. However, if you dont have a receipt, it does not matter. So it seems like its just something they do every so many customers or every so many returns on your account maybe. Why Does Shein Refund Without Returning The Item. Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. Step 1: Sign in to your Shein account and go to the My Orders tab. See Also: American Eagle Return Policy: Time to Fully Understand It. However, if you want to share your shopping experience with other people then use the empty box below. All Rights Reserved. Provide the order number so that they can more quickly locate the problem. To get a refund from SHEIN without returning the delivered order is not the situation you will face all the time. Lastly, tap on the Submit button. 3.Select the item (s) you would like to return, indicate the reason, then submit. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? [Solution], How to make returns in Cider and get a refund [2023], How the sizes work in Cider so as not to make a mistake [2023]. An example of data being processed may be a unique identifier stored in a cookie. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. Click the "Details" link. Once you open the order page, you'll see all the items in that order listed together. Yes, you can return sale items if they meet the return policys requirements. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. I made a huge order for vacation and Im returning most of it. [2023], Is Vinted better than Depop - Which one to choose? Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " The items are too small and we want to exchange for larger sizes. 3- Next, click on Return & Refund Record. Hi I ordered some things from SHEIN , I sent delivery to my local shop. However, they do provide the refund within 7 days. (2) Find the order in My Orders , click the "Return Item" button. 2. Level up your tech skills and stay ahead of the curve. If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. Short Answer: You can get a refund on SHEIN without returning it if SHEIN evaluates the value of the item as lower to issue a special delivery setup to pick up the item. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. However, prior to the second payment being made, items totalling $80 were returned. so i sent them back by mail and paid 14.75 will i get reimbursed? Press J to jump to the feed. The first return on your order is free. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. What do I do? 6. Step 4:Pack your product and attach return label on the package. If your item is too big or small, you may want to exchange it for a different size. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. Set up a reliable system for returns and refunds. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. Step 4: Click "View" to download and print your return label. Lastly, tap on the ' Submit ' button. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. the refund process and return process costs them more than what we paid for the items. Select the order of the item (s) that you would like to return. 4- Lastly, click View to download and print your return label. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? If you are one of them then feel happy, its quite normal. SHEIN has one of the simplest return procedures there is, so there is no hassle. Next, you will have to pay $7.95 in shipping charges. Yes, you can return this item to SHEIN. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". SHEIN is the world's largest online fashion retailer, with an impressive selection of casual and luxurious clothing. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Yes, Shein has free shipping only on the first return of your order. Return Steps. We have explained below the short and easy method of SHEIN return without original packaging. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Date of experience: 08 February 2023. Answer (1 of 2): I have never heard of anything being successfully returned to this company. this is randomly selected by our system and is not applicable to all.) Next, visit My Order and click the order that you want to return it. 36.57 %. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. 3. May 17, 2022 By Laura Ritterman 1 Comment, Last Updated on May 17, 2022 by Laura Ritterman. 3. If you dont like it, you can ask for a refund. You cant return Bodysuits and underwear. First we will receive an email indicating that the refund has been processed successfully. Now, it is not always the case with every return you make. Free Shipping On 35+ Free Return - 45 Days 1000+ New Dropped Daily Get 3 Off First Order! However, the system can select you twice for a prior refund. I got this message too. I ordered 3 items and they all came without tags. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! Return Non-Shein Items. Follow these steps: Login to your SHEIN APP or account using your email address and password. shopping tips. What does United States arrived at local facility mean SHEIN? Manage Settings Step 2: Click on "Order Details". amazon.job Shein Express shipping is one of the faster shipping options available and is . 1. Boxes and APO/FPO addresses. Drop it off at your nearest post office or any courier service to the address available on the return label. Send the parcel back to SHEIN warehouse within 45 days of the receipt. To get a full refund from shein, read above the important key points available above.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-large-mobile-banner-2','ezslot_13',183,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-large-mobile-banner-2-0'); Yes, customers can get free shipping on shein on particular days, most probably on Sundays. No refund. Verify & earn extra 100 points. Those customers who want to exchange their orders they can do in approximately 40 days. Now read below how to return products items back to SHEIN. Now what to do with these tiny tops that dont fit , I just returned an item. Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. Shein has a very good return policy. Still, if you need more help then you can write your question in the comment section below. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. Instead, they provide you with a refund, immediately. Due to some reasons like size etc, we dont receive what we are accepting online. So dont panic if you get the advantage of keeping the order. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? Required fields are marked *. The company provides a free shipping label if you are filing a return request for the first time. However, there are a few exceptions to this policy. The package, Your email address will not be published. You can download the return label by using the above steps. Im very disappointed as I love the top. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. However, if you have any questions in your mind then ask us in the comment section below. Thanks to commenter Julianna for clearing this one up. Hi Carol Burn, Also, you cant return damaged, stained and used products. Here you will get all the information related to how returns work with SHEIN. Your first return to SHEIN is free of cost. Basically, it happened to low-quality or low price items. This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. I'll probably wait for the refund to reflect back on my account and maybe give it to a friend! This brand has very cool return policies for its customers. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Shein will pay for your first return on an order. This article has been viewed 22,829 times. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. However, you can also return the products without receipt. If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. Shein accepts returns by mail within 45 days of your purchase date. However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. A general client cannot be blamed for panicking in a similar situation. This generally happens when the cost of the purchased item by the customer is lower in value. The refund will come to you in whatever way you request. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. An example of data being processed may be a unique identifier stored in a cookie. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. Youll want to login to your SHEIN account and go to My Orders. Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. % of people told us that this article helped them. Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. You can use any one of the following types of SHEIN shipping fees. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. If not put new label over it. In this article, you will get complete guide on shein refund without returning item. Products in the beauty category are excluded from SHEIN. The clothes are poor quality, should have realised this from the price. I have received other packages from China that I ordered after this. Though it's kind of weird. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). If we make a return, Shein will let us choose between several methods to . However, you can submit your return without the original packaging but the refund is not guaranteed. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. Create an account to follow your favorite communities and start taking part in conversations. Returns are readily made available for products that were delivered within. Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. In any case the money will arrive automatically to our account once we make the refund or request the cancellation. Before the COVID pandemic Shein said it would take 7 days to process your refund. You can either send back the item or you can keep it with yourself. Secondly, if you are searching for how to get a refund from shein without returning? Thanks for the comment. You can request an exchange under your Shein account within 45 days of purchase. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. But there is no need for you to stress about it. Do you have to return Shein in original packaging? But with all online clothes shopping, there comes a time when you need to make a return because something doesnt fit right or just isnt what you thought it would be. Shein's return policy offers 45 days to return to their customers. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. Once you are logged in, select the "My Orders" tab on the top navigation bar. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! Dear Linda Neczaj, If its less than 45 days, your return will be processed smoothly. Can I still return them? I would like to say thank you to share such good information. Their official stance is the tag needs to be attached. Here is the step-by-step guide to returning your item to Shein. Your cashback platform Megabonus. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. a. Is this going to affect the return at all? Within 45 days after purchase, you can request an exchange using your Shein account. Hi, there was no receipt in bag when I received it, 6 items. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. However, you cant deny how generous SHEIN is in regards to treating its . Then just drop it off at your local post office or arrange a USPS pickup from your house. Can I ask why ? . There was no receipt in my bag when I received it. The support agent will guide you on this matter. I got the same thing Yesterday. Click on My Orders and then the Return Item button next to the order you would like to return. Shein accepts returns by mail within 45 days of your purchase date. 4. Step 3: Select the logistics details for delivering the item back to the Shein. When does SHEIN refund without returning the item? Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. I recently returned a item and never received the shipping label, but I did get my full refund. Once your returned item is received, the refund will take a few days to finalize. [2023], VAT and Customs in Cider, do I have to pay them when I place an order? This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. posted 2 years ago - Anonymous. (4) According to your request, a return link or a return label has been successfully obtained. How does it work? See which items are excluded SHEIN return policy. Same thing just happened to me. You should then be able to print the return label off of the website. After receiving your product, Shein refunds take 7 days to process. Then click on return and choose the order that you wish to return. All the original tags and labels must be attached to the products. They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. I had this experience with Zaful and they sent me items in another size . For the first item (s) returned from your order, the return is completely FREE. This is not the return address and will affect processing your return. All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"