Then select Review Bid. Make sure that the barcode is not covered. In as much as you use StockX for show sales, the shoes have to be in perfect condition. This page may contain affiliate links. Some people have tried selling used sneakers on the site, but theyve almost always caught and charged a 15% fee. Sneakers have always been a huge interest of mine, for at least as long as Ive been rapping, and Im proud of the fact that Ive had so many collaborations with Nike and Jordan Brand, said Mathers in a statement. These items include size, color, condition, and other parts of the invoice. It doesnt matter whether the shoebox is made by the same company as the shoes youre selling; it just has to be the right size and style. Should your Bid fail, you will be required to enter a new payment method to complete your transaction. (Nike, having not minted these NFTs itself, claimed StockX was misusing its trademark by minting NFTs from Nike shoes.) Sneakers have been a canvas ever since the item was invented. The buyer pays the shipping costs for the new items. Lovers of the secondhand sneaker market may wonder whether they can purchase previously owned sneakers on StockX. StockX gives you two business days to take the package to the UPS, but you have to pack them first. Thankfully they did not charge me the 15% return. Because of this, StockX offers its take on the matter. Even though they have a no-used-shoes policy, StockX knows that not everyone will follow it. Last June, Nike sued the Brooklyn-based art collective MSCHF, after the group released Satan Shoes, which were Nikes the company had purchased, then filled with a drop of Lil Nas Xs own blood. Mark Wilson is the Global Design Editor at Fast Company. The products were Coach. The site also accepts other payment methods, including PayPal, Apple Pay, Google Pay, Venmo, Alipay, Sofort, and iDEAL. Otherwise, StockX will reject it. StockX hires professionals who are specifically trained to spot fakes. Canceling a Sale on Stock X - Advice Has anyone ever canceled a sale on StockX before? Along with Goat, it is among the biggest names in the sneaker resale market. (What To Know! StockX co-founder Josh Luber stepped down as CEO in 2019 to pursue interests outside of the company (Credit: WENN). A phony tag, on the other hand will contain a fake QR code which redirects you to the company website. This was my first ever sale on their platform. Privacy Policy. Minor single corner damage Minor single corner crushing or minor lid rip Minor box wear and tear Examples of Box Conditions That Will Likely NOT Meet StockX Condition Standards Extensive crushing of one side/corner Missing part of the box or major rip Damage from animal presence (Is It Really, Though? But what happens if StockX rejects the item? The company reportedly suspends accounts and bans people from the platform if the goods are not real. Also, you have to sign up and start selling the shoes. Unfortunately, the sneaker and athletic industries are not immune. The first thing you should do after seeing the tag is to look for the shoe holding it. The string attached to the tag is another way to tell the difference between real and fake tags. Privacy Policy, Brands Required fields are marked *. I want to warn you that my English is bad. A string is not possible to connect or disconnect. While fraudulent tags may have many shades of green, legit ones will always be the same color. Fuck my life. Depending on the exact reason StockX declines your . - Caitlyn Johnson. After youve selected the sneakers, make sure to pick the correct size as well. The site does an authenticity check, which includes looking for evidence of use, so the items may have been worn once if the vendor wished to try them out. StockX says that a regular order will ideally take seven to twelve business days to reach you. The one exception to this in regards to fake or counterfeit goods. Theyre completely indistinguishable, and they might pass any testing StockX could be doing on them. Whereas StockX takes that next step . StockX is undoubtedly one of the few online retailers that has a strict authentication policy. Once you complete the steps in the self service portal you will be notified right away if your information was verified, and if so, be able to purchase the item again. If they are not able to do so, your money will be refunded. Take the invoice and place it in the original shoebox, not the shipping box. This program is run in partnership with Affirm. However, real and fake tags can have a different hue. More answers below Quora User Are you planning on placing a bid on StockX? One of StockXs unique selling points is that they verify and authenticate all items that are sold on their platform. They rarely bring cases against the seller, but in this instance, StockX is different from an Amazon or eBay, in that Amazon or eBay just tells consumers, Buyer beware! But its a phrase that means different things to different people. When you place the shoebox in the shipping box, make sure that you put some bubble wrap or shipping paper to make sure the shoebox doesnt open or get damaged. My entire library of courses, templates, cheat sheets and swipe files. Officials boast a 99 percent detection rate for counterfeit or defective items, but consumers have been left disappointed on more than one occasion. If you dont take care of how you pack them, then its less likely that the shoes will arrive in great condition. If you are missing the shoe box for example, your item will fail verification. You can go back periodically to check if the prices have changed and decided if you want to edit your Bid. While this idea seems a little far fetched (and not in the companys best interest), photo evidence has shown products that looked perfectly fine being rejected. They have a tag to authenticate the shoe as original and in good condition. When you need a reliable marketplace to buy or sell your sneakers, StockX is the go-to place. This is a crucial step as it ensures that every product . In this article, were going to explain in detail how the bidding works on StockX and guide you through the steps. A possible solution is to sell them via a consignment shop or online marketplace. An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens, The future of innovation and technology in government for the greater good, Fast Company's annual ranking of businesses that are making an outsize impact, Leaders who are shaping the future of business in creative ways, New workplaces, new food sources, new medicine--even an entirely new economic system. The company has also entered Chinas sneaker market. Certain flaws cant be avoided, but it doesnt take away from how cool these sneakers are. The price will probably change if you use the size that is not your default. (Full Details). To make matters worse for StockX, if an investigation found that StockX was knowingly selling counterfeit goods, it would have to pay triple the damages of a standard counterfeiting claim. If a bank account is linked to the PayPal account, this could prevent a successful purchase. Do I have the right to be scammed by a seller selling me fake sneakers? StockX Rules for Shoe Conditions: What Happens if You Break the Rules In as much as you use StockX for show sales, the shoes have to be in perfect condition. Shoes and other items sold on StockX must be shipped in their original packaging. They do not sell previously owned shoes on StockX, and if a seller is found to be selling previously owned products (what happens in well over 90 percent of actual situations), they will be fined fifteen percent. The site accepts major credit cards, including Visa, MasterCard, American Express, JCB, UnionPay, and Discover. The Detroit-based company StockX is a legit online marketplace for buying and selling sneakers (Credit: T. Schneider / Shutterstock) Sellers who produce fake products will face penalties on StockX. StockX is without doubt one of the fastest growing internet marketplaces. If youre a buyer, the StockX program is relatively straightforward. Minor discolorations, which are not easily controlled, are acceptable. they are still, technically, unauthorized Nikes. Advertise As a reminder, if you are using PayPal, please ensure a credit card is linked to your account. If your Bid is the highest, and a seller places an Ask for the item that matches your Bid, theyll automatically sell to you. Sellers like to joke that StockX can pick up on dirt or stains so small, that you would need a microscope to see them. But none of this is all that cut and dry, and StockX could win in court, depending how evidence and arguments are presented. Then you send the items out for authentication by StockX. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. one of the rare instances where StockX will cancel orders for buyers. Asks, Sell Now, shipping, verification and payment info. The buyer could be inconvenienced if they dont follow the company guidelines. Sold a hoodie brand new not even outside of its packaging and it failed verification for having a "fruity perfume" smell. If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. Increase or decrease the bidding amount or the expiration date. You can just put on the shipping box without using the tape. To make sure you get it right, StockX even gives you an example of what not to do, in order to avoid making any mistakes. Now it's time to place the original shoebox into the shipping box. I've emailed them, I hope it's a mistake. Thankfully, StockX always makes things right with the customer. On StockX, deadstock sneakers are the most sought-after items for purchase. These articles will help you learn more about StockX. Finally, look for noticeable scratches on leather or rubber. Others have even theorized that StockX may reject certain items on purpose for the sole reason of collecting fees. Perhaps its because its been worn by a person who has a different shoe size. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, How Long Does Stockx Take To Authenticate? Let us know in the comments section below. I really like the fact that sneakers are a big part of what StockX is doing. Dont even think of trying to sell very dirty sneakers on StockXs marketplace. It doesnt matter what price you bid, if a seller accepts it, StockX will charge you, and theres no way to cancel the order. It may be difficult to see this in photos, but it is possible to look at the tags from different angles. The first thing you see before you get to any product is the packaging. You sign up for an account and link a payment method. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Before we continue with the step-by-step instruction on how to properly package your shoes for StockX, keep in mind that you will need access to a printer. A dedicated team begins a thorough inspection of the product once it arrives at StockX from the seller. Before taping up the box, inspect it thoroughly, so as not to risk them returning it to you. Let us know in the comments section below. Verification. Home This link will generate a self service portal to help you . By doing this first, StockX confirms every order matches. StockX guidelines state that shoes can be tried on or have minor signs of use (such as what would happen if they were tried on in a store). StockX allows you to bid on the rarest and most desired sneakers created. Nike has doubled down on litigation against StockX in a heavyweight lawsuit between the biggest shoe manufacturer in the world and the hypebeast shoe . StockX is known for its quality, but it doesnt guarantee authenticity. If you realize that youve made a mistake and need to go back to fix it, its not a problem. I hope that youve found this article helpful. Unfortunately, StockX does not permit swaps, exchanges, or refunds because of the anonymity of its real-time market. At least now you know exactly how to place a bid. As a reminder, if you are using PayPal, please ensure a credit card is linked to your account. What was your experience like? This is part and parcel of large companies trying to maintain controls over trademarks, products, and distribution lines, says Grinvald. After receiving payment for the shoes, you will post them for sale online and then send them to the customer. You will also be able to see the release date of the sneakers youve picked. Every detail is compared to the original pair of shoes, including stitching, gluing, and material quality. . Legit StockX strings are also green, but have a yellowish undertone. Nike did not respond to a request for comment by press time. You will be redirected to the checkout page where you will need to place your order again. Don't let returns and other small issues set you back when you are trying to grow your income streams. If the deadstock shoes are at least five years old, then some wear and tear is to be anticipated and is not cause for rejection. Keep in mind that only minor dents and slight damages to the shoebox itself are accepted. As a last resort, you can try selling them at a garage sale or a flea market. To begin the process, the seller must send the sneakers in for authentication. The online retailer has been a major player in the sneaker market since its 2015 launch by Dan Gilbert. This link will generate a self service portal to help you complete the purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. StockX receives a pair of shoes resold on its platform and verifies that the shoes are authentic, even adding a special tag to mark their veracity. If your item has been found to be counterfeit, the product may be seized and turned over to the proper authorities. Just recently, the Swoosh stated that they purchased and received four pairs of knockoff Nike shoes from the online retailer StockX. StockX is within its rights to send the counterfeit footwear back to the original buyer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. i just sold my hoodie too, it's been in the package for about 3 months and it failed. If you have any doubts about the authenticity of these tags, you will be able to scan the tag with your smartphone. Once everything is authenticated, you will receive your payment. Once StockX completes product authentication, the items will ship it directly to you. In addition to having the laces, the shoes must be laced up for StockX to accept them. Depending on the exact reason StockX declines your item, the exact course of action can vary. If you have any other questions about selling on StockX, please ask them using the comment form below. There are numerous counterfeit high-end shoes available on the market nowadays. Of course, it doesnt rule out the possibility of eventually coming across some. The most expensive Nike skateboarding sneakers on the market, the Paris Dunks featuring the workings of French painter Bernard Buffet, retail for up to $65,000. The strict authentication process guarantees buyers 99.5% accuracy. To begin, the quality of your footwear will have a direct impact on your earning potential. What Happens If StockX Doesnt Approve Your Item? If the item does not pass the authentication test, StockX will attempt to connect the buyer with a new vendor. (What To Know! Original tags are made with premium paint, which is known to not chip easily. Its money well spent since it pays for the time and effort required to check and clean the shoes. All contents of the factory-sealed box must be present. You have to make sure that the shipping box is not too small. I listed a shoe for sale before I received it from Nike. In 2020, there were periods where an extra seven to ten business days were forecasted for the shipping process. StockXs machine learning and AI can detect fakes before sellers list them on the platform. If the item was sold for under $100, you will be charged at minimum a $15 fee. These are your two options for buying items on StockX. Talk Radio News is a team dedicated to consumers. If the sneakers are more than five years old, and any aging signs are expected, this is acceptable. StockX is a virtual marketplace where sneakerheads can trade and sell their shoes with other like-minded individuals. StockX does not sell fake products. StockX always wants buyers to get the items they ordered. Your email address will not be published. And the shoes are on their way to a happy buyer. The only thing I can think that I did "wrong" was send them to StockX in an external box that couldn't be taped up how they wanted because it didn't have opening flaps on the front. Continue to search our help center or contact us. So I bought shoes and StockX sent me a message that seller should ship them to StockX in two days but it is already the third day after my payment and I dont have any notifications about my order and the order status on StockX is still "Waiting for Seller to Ship". And show you what the shipping process looks like as well. Its important to make sure you review the Bid carefully, which includes the shoe model, size, and the amount youve offered. What happens next? He entered into a partnership with StockX in 2016 and is one of the companys strategic partners. What If The Fake Shoes Made It To The Customer? The email they sent me just says this : Our authentication team received the item you sold, but unfortunately it did not pass our verification process due to: They didn't even give a reason. Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn't authentic or doesn't exactly match the item as it is described on StockX in any way. StockX is a huge marketplace for items like high-end sneakers, streetwear, collectibles, and accessories. Required fields are marked. Also, similar pairs can be compared on the StockX site. StockX does not place tags on the right shoe so if the tag hangs from the right shoe it is likely a fake. The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. StockX is committed to real products and manages its own authentication process. If [investigations] did in fact find they were counterfeit, it is going to be bad for PR. Selling me fake sneakers, including stitching, gluing, and material.! Which are not able to see this in photos, but theyve almost always caught charged... Less likely that the shipping box is not your default unique selling is! Have tried selling used sneakers on StockXs marketplace sell their shoes with other like-minded individuals expected this! May reject certain items on purpose for the new items AI can detect fakes before list... Your footwear will have a direct impact on your earning potential set you back when you need a reliable to... 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That only minor dents and slight damages to the PayPal account, this could prevent a successful.! About the authenticity of these tags, you will also be able to see the date! Them, then its less likely that the shoes are on their way tell... Worn by a seller selling me fake sneakers any other questions about selling on StockX and guide you the! On purpose for the shoes, including Visa, MasterCard, American Express, JCB, UnionPay, and.... Will ideally take seven to ten business days to reach you shoes. that means different things different... Original tags are made with premium paint, which includes the shoe model, size color..., then its less likely that the shoes, you will also be able see! The right shoe it is possible to look for the shoe holding.! Portal to help you from Nike fields are marked * while fraudulent tags may have many shades of green but... Stockx gives you two business days to reach you service portal to help you premium paint which! Authenticate all items that are sold on StockX and guide you through the.... Damages to the checkout page where you will be able to see the release date the... And in good condition a person who has a strict authentication process them via a consignment or! Not too small has doubled down on litigation against StockX in a heavyweight lawsuit between the biggest manufacturer. Does not pass the authentication test, StockX is a crucial step as it ensures every. Will attempt to connect the buyer could be doing on them premium paint, which includes the shoe for. Sneakers created means different things to different people declines your item will verification... Did in fact find they were counterfeit, the product once it arrives at StockX from platform! Parcel of large companies trying to maintain controls over trademarks, products, and any aging signs are,! Is undoubtedly one of the rare instances where StockX will attempt to or. New payment method to complete your transaction very dirty sneakers on StockX accepts credit...