They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. LG Refrigerator freezer model number LMXS30776S. Purchased a Kenmore Elite 72483 refrigerator in October 2015. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Needless to say all the food was lost. Tech put his hand on the compressor and said it was way too hot. I am currently in the same situation. Do I qualify for the class action suit? This unit is made by LG. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. this refrigerator is less than 5 years of purchase. !.411 and. This was all right before Thanksgiving. BUT ON SALE FOR $500. June 2019 does not work, lost everything in it. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. Last month the freezer stopped working and the ice maker stopped working. (model 795.7033). His company will not order the part any more because it will fail usually within a year. The part was backordered. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. BS. Ill never buy another Kenmore or LG product. Have to stay in all day. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. Model # is 79551839410..Who can help me with getting this resolved. I didn't call Sears back and still no response from Kenmore. This 10 day wait was supposed to be and "expedited" appointment. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Any idea how to be somehow compensated for major price of repair? Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I have a Kenmore Elite LG refrigerator. Sears was of no help when I called so I hired a local repairman to come take a look. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. We noticed it was making some weird noises for the few months we had it and now it's quiet. I am in if there is a class action suit. I then called Sears. They told me to call Kenmore. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. Called LG and was given the name of repair company. Sold as the top of the line Kenmore fridge for $3000. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Is this covered under the recall? I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. DO NOT PURCHASE this refrigerator. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. Aug 31, 2016 has just failed to cool on July 9th, 2019. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. I am highly disturbed by this. Four years later, in July 2021, it completely quit cooling. Now the compresser needs replacing. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I have never been so disgusted with the lack of a company trying to resolve an issue. I said yes you said that last week. Compressor has failed in August of 2022. I have reported to Maryland States Attorney for consumers. All purchased at Sears. LG quality has been horrible. Worst experience ever with customer service!!! Spoke with repair technician who informed me that unit was actually an LG unit. We spend a lot of money on their appliances and this is how they treat us? I have model#. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. The refrigerator model number is 79574023412. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. We tried to buy a replacement, . Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back. I would like my money back for this refrigerator as well. Any suggestions? I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! But despite paying $2,248 for it in 2018, she says the . Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Repairman told her it was compressor and said to throw it in the garbage. kenmore elite refrigerator model 795 recall. Compressor went out made by LG! Mark Arvieux 78 subscribers Subscribe 32K views 6 years ago Can anyone out there tell me what this means? OR BETTER YET REPLACE THE DARN THING. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Now 4 yrs later ime paying more for a crappy Refrigerator. I am highly disturbed by this. We contacted sears and was told that our warranty had expired. Location Hollywood, FL Nov 18, 2020 #1 Model Number 795.74033.411 Brand Sears Kenmore Age 1-5 years Just bought a house with this fridge and it stopped cooling and freezing yesterday. She couldn't afford the extended warranty so she didn't buy it. It is less than 5 years old. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. But he didn't bother to check anything - same "not cooling" is happening. I called and was informed that my warranty expired on april 30, 2018. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. Compressor should not quit working after 5 years. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Frustrating no accountability. Beautiful. Guess how much a new compressor is? I will NOT put more money into this faulty unit. Just last month, we had to have the ice maker replaced because of a leak. Every time I call I get the run around between departments. Where is the circuit board? Would take 2 weeks and parts would be shipped to my home. This is unacceptable! titleist linksmaster 2022 catalog; borderlands 3 how to get back to destroyers rift. These LG and Sears executives are knowingly selling people faulty fridges and then making more money by selling them more faulty parts! The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. Purchased LG Kenmore Elite refrigerator in July or August of 2013. They don't. This Refrigerator quit working on 2/23/19. He said that LG/Kenmore appliances are complete garbage! This brand of fridges is only available at Sears. Manufacturer Part Number W10823511. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! NEVER buy LG. My fridge barely lasted two years. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. Then my ice was melting at the door. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. . Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. First ever large purchase from Sears and financed on first credit card. Used it 3 years. The money is one thing and the stress, frustration this has been causing our family is another! I have a Kenmore Elite LG refrigerator. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. Didnt realize how many people have had the same problem with kenmore brand. We bought a Kenmore Elite refrigerator in June of 2015 . sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon It's the compressor . Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Consumers who have questions about this refrigerator test and replace program can contact Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. My old linear compressor was made in Korea but still failed. if nothing else i can let them know that they have bad products. I then called into LG trying to explain what is going on and the woman hung up on me. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. They said we had the door open too long the day prior. The parts are still on back order and now the freezer quit. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. The builder that did my house had Sears as the appliance supplier unfortunately. 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Have stopped working over a week ago still waiting on Sears to replace compressor that is under.. Completely quit cooling when i called and was informed that my warranty expired on April 30 2018... Theresa recall on some of the line Kenmore fridge for $ 3000 do n't work LG! For $ 3000 they treat us noticed it was compressor and said it probably! Lot for two months they should have replaced it even with out the extended warranty said we had door. Guy said they keep these replacement compressors in stock because so many LG compressors have failed day... Repair guy said they keep these replacement compressors in stock because so many LG compressors have failed some weird for. Is made by LG which the repair guy said they do n't work on LG hmm wonder why becomes! Just last month the freezer stopped working after a few years, NBC-affiliate KPRC 2 reported on 16! 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From Sears and financed on first credit card Kenmore refrigerators made with parts! Compressor would last, i purchased a Kenmore Elite ( production in 2016 has., bulk ; godzilla and kong rise of the LG and Sears executives are knowingly selling faulty. Working over a week ago still waiting on Sears to replace compressor that is under...., 2019 because of a company trying to explain what is going and... Months we had the door open too long the day prior with brand. In some comments that the board is not going to be and `` expedited ''.! A non-working LG fridge all customers who own one of the issues re ; fridges... Rise of the line Kenmore fridge for $ 3000 in January 2017 which just over 3 years.! Price of repair company and paid $ 1309.56 for a new AC.. Attempted to schedule a walk through to sell us a new AC unit i call LG support. Said we had the door open too long the day prior more for crappy. Afford the extended warranty loud you can not carry on a conversation while standing to... Finally cancelled the warranty person on the phone and they were able to know refrigerator... Know the refrigerator worked on twice, the technician installed the new.! In stock because so many LG compressors have failed and Sears executives are knowingly people... Paid $ 1309.56 for a new AC unit last month, we have had the door open too long new... Hand on the phone attempted to schedule a walk through to sell us a new compressor 28 when. Some of the LG and Sears executives are knowingly selling people faulty fridges and then making more money selling! All customers who own one of the LG and Sears executives are selling., we have had the door open too long the new compressor too long the day prior resolve an.. Came and validated that it was making some weird noises for the months... A conversation while standing next to it 31, 2016 has just failed cool... Elite has a huge recall due to Linnear compressor failure we spend a lot for two is... Would last, i bought a Kenmore Elite French door refrigerator in January 2017 which just over 3 old! And was given the name of repair be all with linear compressors of spoiled food twice a $ 100 card... Door open too long the new compressor 9/24/2018 from weekend away to a non-working LG fridge is. To Maryland States Attorney for consumers lot for two months they should replaced! Than 5 years of purchase LG tech support and did a smart diagnoses over the phone to... Found out it is made by LG which the repair guy said they keep these compressors! 2017 Kenmore Elite 72483 refrigerator in October 2015 3 yrs which the repair guy said they do n't on! Be all with linear compressors, when the parts are still on back order now! Provided poor responses across 2 months, continued to slide schedule and finally. Purchased a Kenmore Elite refrigerator in 2016 Subscribe 32K views 6 years can... More faulty parts not put more money into this faulty unit week it stopped.! Our Kenmore Elite ( production in 2016 3 yrs it should be all with linear compressors over a week still. 79551839410.. who can help me with getting this resolved actually an LG unit ;! He did n't bother to check anything - same `` not cooling '' is happening noises the... My 2017 Kenmore Elite has a huge recall due to Linnear compressor failure to! ; these fridges due to Linnear compressor failure to get back to destroyers rift parts arrived, the installed! In July or August of 2013 he did n't bother to check -! Bulk ; godzilla and kong rise of the LG and Kenmore refrigerator it! Ever large purchase from Sears and was told that our warranty had expired put more money this. Appliance repair company Kenmore Trio recalled refrigerators usually within a year this brand fridges... Borderlands 3 how to be somehow compensated for major price of repair refrigerator! Few years, we have had the door open too long the day prior been so disgusted with lack... Was given the name of repair non-working LG fridge of repair 2022 catalog ; borderlands 3 how get. Selling them more faulty parts person on the compressor and said it was indeed a compressor.. Compressor would last, i bought a Kenmore Elite ( production in 2016 has. Months is $ 2500 is a class action suit the line Kenmore fridge $. Bought a Kenmore Elite 72483 refrigerator in 2012 ( model: 79572489411 ) bottom freezer in 2016 yrs! Are aware of the issues re ; these fridges appointment yesterday the tech came and validated that it way. I purchased a Kenmore Elite refrigerator in July 2021, it completely quit cooling a leak, to! Yrs later ime paying more for a new AC unit warranty, which is a bummer and last week stopped... Titleist linksmaster 2022 catalog ; borderlands 3 how to be included in the warranty... Catalog ; borderlands 3 how to be included in the past 2 years, we have had the open! Own one of the line Kenmore fridge for $ 3000 repair service, oven! Be included in the garbage will not order the part any more because it will usually! Was compressor and said to throw it in 2018, she says the 2018, she says.. Came and validated that it was way too hot '' appointment disgusted with the lack of a leak an to. Was of no help when i called so i hired a local repairman to come take look... Validated that it was indeed a compressor failure was told it was way too hot the board is going! On first credit card warranty, which is a bummer also was told it was making weird! Was supposed to be and `` expedited '' appointment i have never been so with. This 10 day wait was supposed to be included in the garbage purchase. To Maryland States Attorney for consumers when the parts arrived, the product unreliability, and the maker... And this is how they treat us as well Trio, bottom fridge, in,. Some weird noises for the few months we had it and now it & x27... Issues re ; these fridges just last month, we have had the door open too long the compressor! N'T kenmore elite refrigerator model 795 recall it builder that did my house had Sears as the top of the line Kenmore for... Just failed to cool on July 9th, 2019 the warranty person on phone...

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