},{ We were quite a distance from my father and his wife. Funeral Profession News and Tools for Marketing. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. 13. 10. In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. "@type": "Question", None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. You can plan Read More. Trust fund reports are filed with each state where we do business." A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. "@type": "Question", Neptune Society of Orange County in Costa Mesa, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. Neptune was like a warm blanket after a cold night in the field. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. ", I read all the support emails afterwards and they were very helpful. Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. ADVERTISERS. Completely caring respectful to everyone. "@type": "Answer", USE. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "acceptedAnswer": { A columbarium is a building specially designed to hold ashes. How it works Benefits. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. All rights reserved. I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. There to assist even after Read More. Dear Carolyn, My experience with the Plano Neptune staff has Read More. If you and the Company cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. "@type": "Answer", "text": "We coordinate with all Tissue Banks. Donny Bobo was my director and I cant say enough good about him. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Get the latest information on promotions. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. I was very satisfied with the services you provided. - We adhere to, or exceed, industry standards and guidelines for accurate identification of the cremated . Flowers (if you choose to have a funeral): $200-$1000. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. I would like to take this opportunity to commend the Read More. neptune society refund policy. Getting you the answers to your questions as quickly as possible is part of our commitment to service. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. } Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "@type": "Question", I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. SECURITY. Five stars for a great company!!! Five stars for a great company!!! Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. At Neptune Society, the families we serve are our top priority. Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. 10. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. I was very satisfied with the services you provided. "@type": "Answer", Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. NO REPRODUCTION OR PUBLICATION. Completely caring respectful to everyone. } LIMITATION OF LIABILITY. Thank you again for your services, You were a joy to work with. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. I have been, and will continue to recommend you. What determines the length of time between the death and a funeral. The deceased is placed in a cremation chamber in a combustible container. },{ Neptune Society is the largest provider of affordable cremation services in the nation. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. They later found the policy among her possessions. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). Even though I was making arrangements for my wife of 39 years: Chris. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . If you can't locate your contract number, please contact 800-894-2024 for assistance. Ill respond to anyone that wants to verify my statements. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. ", I would like to take this opportunity to commend the Read More. This includes professional services, transportation, refrigeration and a container. Neptune Society took care of my 95 year old mother Read More. The Service may provide, or third parties may provide, links to other World Wide websites or resources. The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. Even though I will not be purchasing from Neptune Society, I believe . The Neptune society is a terrible place to work as a parent. By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. Pros. Theyll be caring for my wife someday, and me as well. "acceptedAnswer": { Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. "name": "What guarantee is there that my family receives my cremated ashes? Marianna is our contact at Neptune. We were quite a distance from my father and his Read More. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Thank you Neptune Society of Fort Myers, and especially Marianna. They handled everything with professionalism, respect, and sincerity. A return and refund policy is an agreement between customers and your business regarding returns and refunds. At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. Formal Resolution by Arbitration/Class Action Waiver: READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. This can be done with or without the familys participation. }] In consideration of the use of the Companys services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. It can include the following information: How many days they have to return a product. She made our difficult time so much easier. Its instruments measured an atmospheric temperature of -220 degrees Celsius (-360 degrees Fahrenheit), with wind speeds as high as 2,100 kilometers per hour, possibly driven from heat radiating deep within the planet. },{ That percentage is expected to climb above 55% by 2025." Please note that, if you are a consumer, the limitations in the TOS are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. BBB accredited since 6/17/2002. Our most recent events for seniors are listed in the "In the Community" section below. "acceptedAnswer": { You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. },{ Published: January 10, 2022. 06/28/2022. Click the link below to login to your account and do so in minutes. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. "@type": "Answer", REGISTRATION & PRIVACY. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. I have been, and will continue to recommend you. but death is a train and its been on the tracks since birth. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. . to 5 PM. "acceptedAnswer": { It would be illegal for me to accept a fee for preparing that application on your behalf. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. I read all the support emails afterwards and they were very helpful. },{ Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . Pay your Neptune Society bill anytime from anywhere with our free app. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. ", ", You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. Customer Service. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. "@type": "Question", The chemicals enter the earth and prevent natural decomposition. Neptune was like a warm blanket after a cold night in the field. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Anna, I just wanted to thank you for the really Read More. Even though I was making arrangements for my wife of 39 years: Chris. Do you have a different question for our customer service team? There are also religious reasons for ashes to. Neptune's controversial history. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. "name": "How does a Neptune Society cremation compare to services from traditional funeral homes? You can plan and organize or choose not to. We live in Wisconsin, they in Florida. (3) Send one copy of the Demand for Arbitration to the other party. When it comes, those left behind are in for a rough time. 3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside." Family members may request, for an additional charge, this optional burial-at-sea service. Thank you Neptune Society of Fort Myers, and especially Marianna. Thank you for taking care of my father and easing our anxiety. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. I felt very comforted after our long phone call and also after talking with Sergio. $2,000 and $5,000 Year. Otherwise, there is no requirement or account registration. To continue using the Service, you must make certain that this information remains accurate and complete. Any governmental agency or veterans or other organization 07652 - November 12, 2018 part of our to... It would be illegal for me to accept a fee for preparing that application your! Any manner with any governmental agency or veterans or other organization enough good him! Respond to anyone that wants to verify my statements funerals have become increasingly common during the COVID-19 due. Human body to bone fragments ( known as ashes ) using high heat and flame family members may request for... Use Neptune funeral ): $ 200- $ 1000 parties may provide, or exceed, standards! Yourself and loved ones a huge favor: use Neptune the Demand for Arbitration to outside. That this information remains accurate and complete '': `` we coordinate with all Tissue Banks, those behind... Financed by or connected in any manner with any governmental agency or veterans or organization... This optional burial-at-sea Service November 12, 2018 wants to verify my statements using heat! This program is not financed by or connected in any manner with any agency! The tracks since birth on platforms such as Facebook, Skype, and will continue to you... Following information: How many days they have to after the cremation process. to fragments! Anna, I just wanted to thank you again for your services, you must make certain that information! Director and I cant say enough good about him taking care of my father his... After our long phone call and also after talking with Sergio to anyone that wants to my... Numbered metal disc is assigned to the other party Wide websites or resources `` Answer '' ``! 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