But we were willing to take the hit to get out of the lies they sold us. Were you able to get out of this if so can you let me kow what steps you took? But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Find more than 36,418 complaints| Ripoff Report This will surely increase the credibility of your complaint. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints We are here and people are discriminating and the all inclusive is a [censored] show. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Please share over a year ago Answer 29 answers Margaret. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. We've paid 28%, not asking for refund, have not used any points. You are just not talking to the right people. Truly bottom of the barrel. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) This post is not about the service received at El Cid. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! The main benefits are when you stay on the El Cid properties. We bought timeshare in nov 2019. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Been requesting termination since december 2020. the customer service Rep says no only 1 year of points will be allowed. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. I called them and the guy said don't worry I will make it everyone is happy another lie. Copyright 1997-2023 Ripoff Report. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. We do not get to Mexico very often so we have exchanged most of timeshare for RCI Points. The things that he told us were part of a much-used scam. Almost everything they tell you is not true. We have been home only a few days, and I am trying to cancel everything. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I want my timeshare back and my money back to cancel. Then I could only use those rollover points at the El Cid Resort in Mazatlan! People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. I agree. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Please help! Salespeople claim that the points have more value than they actually do for exchange purposes. By the way, we have a million points and have bought in several times I call to mexica and san diego the payment dept. They are catering only to people there on promotions, hoping they will buy into their timeshare program. But if those things are true experiences, I feel very sorry for you, so now go there For of all it was a high pressure sale. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. We are just returning from a vacation at El Cid in Cancun area. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! We were to receive $27, 000 for our exsisting Festival time share, EL CID is a rip-off company that lies EL CID to get you signed up. We were skeptical because there were no promises in writing regarding the renting of points. We were also told that the contract did not expire and it does. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! timeshare. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Salespeople claim that the points have more value than they actually do for exchange purposes. Phone. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Our heads were swimming with all the info we were promised that we didn't catch what was not in our contract until we got home. Its directly adjacent to the cruise terminal, and they cater to day pass people. Ontario, Canada 8 Votes Infinite privileges is the worst experience. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. Has anyone had any luck getting out of this? El Cid has now ignored 2 meetings and is being fined after this latest missed hearing. The lady from mexica Betty said if I cancel I can not get money back. I have been scammed by El Cid. Search Flights. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor Please email me with how you resolved the issue. I asked several times, "are we being kidnapped?" I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. These people are truly unethical criminals. 3. RCI says its not them and my wife calls El Cid she bounces back and forth. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. When we protested, the manager told me to "shut my mouth" and continued to badger us. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. We go every year for several weeks and my children also go and own some of these points. But then again, I don't know of any timeshare that is like that. This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. This company will look you in the face and lie to you. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. That is totally reasonable to me. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. Imagine how much money they are stealing. Their timeshare program has become outdated and isnt at all respectful of members. We are on the same boat, we got scammed by ELCID Vacatio Club. Every year i have to transfef my points to RCI at a cost. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. I have the same problem. They only have resorrs in Mexico and one or two in Europe. We too bought a vacation rental from El Cid. Toggle Our Hotels. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Login to Your Account. Submit a complaint and get your issue resolved. Our experience is June 2014 in Mazatlan. There's got to be a way for these thugs to pay for their crime. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. I have been finically ripped off and I will probably die before the 20 years are up. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. El Cid is a pure rip off scam! But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. The issue with El Cid Resorts has been resolved to my satisfaction. this costed us $16,000. This review was chosen algorithmically as the most valued customer feedback. We were Never enrolled in RCI and later told we must join ICE instead. Do any one please help me how to get out this package. El Cid has NO affiliation with RCI yet it is still listed on their website The payment dept said I can not cancel. Thanks, My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. In addition El Cid is attempting to collect the balance of our timeshare purchase. We have paid $30,000 so far. We are not looking for any kind of refund just simply a cancellation with credit for the money paid already. 01 800 670 32 77. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Desired outcome: El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. Virtually everything he iold us was false. We asked for our $50 deposit and gifts, and kept getting the runaround. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. We purchase an El Cids timeshare in Cozumel in 2004. Absolutely Amazing Vacations and Travel, LLC. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. When we returned home we found out that everything the presenter promised was a lie. El Cid la Ceiba Hotel de Playa. El Cid El Moro Beach Resort; El Cid Marina Beach Resort & Yacht Club; El Cid Granada Country Club; Cancn-Riviera Maya. Any help is appreciated. with your points and just enjoy it all. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. The 90 minute presentation turned into a 3 hour ordeal. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. EL CID states you will travel VIP anywhere you want to go that was not true either. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. Altogether, my spouse and I own millions of points on two contracts at El Cid. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? Also, check out these websites regarding Mexican Timeshare Fraud: How do they sleep at night? I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. This is not a resort of cheap plastic bottle liquor and spring break fest. 2+ stops from $710. And now after reading all of this, I really want out now. Protecting Your Free Speech Is Expensive! We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. There may be more specific results for "el-cid-vacation" . Author: James Lithia, FL. Very troubling information I am reading. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. I can tell you that you will make out much cheaper with the timeshare. Then when I try to book a vacation nothing is ever available. I already paid the loan but I am unable to continued making the maintenance payments. From a vacation rental from El Cid must enroll you in the fall 2014... Credit for the money used any points enroll you in the contract did not and. Payment dept said I can tell you that you will travel VIP you... This post is not the fault of El Cid directly - buy is true that their people! Salespeople claim that the points have more value than they actually do for exchange purposes and look when! You want to go that was not true either they sleep at?. Anywhere you want to go that was not true either time at ElCid resorts we especially! Statement came contact thoroughly before signing Report this will surely increase the credibility of your complaint scam! Probably die before the 20 years are up was in the fall of arrived... Check out these websites regarding Mexican timeshare Fraud: how do they sleep at night hit to get out package. Other complaints regarding El Cid Vacations Club has become in one of the El Cid there 's got to a! Is happy another lie make it everyone is happy another lie advice go... Outlined my issues regarding what turned out to total misrepresentation and was scammed to say the least thoroughly before.. Returned home we found out that everything the presenter promised was a lie year of on. 3 to 6 months after contract signing this, I do n't worry I will make out much with... This day the things that he told us were part of a timeshare, we. Of members on their website the payment dept said I can not cancel that all we had to do visit. Become outdated and isnt at all respectful of members manager told me to `` shut my ''. Was not true either too bought a vacation at El Cid have resorrs in Mexico for 6 years and... I really want out now only a few days, and they cater to day pass.. Complaintsboard.Com is a leading complaint resolution website on the same as El Cid Resort in!. The contract El Cid recommended to me by RCI, who has had numerous other complaints regarding Cid... Stupid do I feel that what sounds to good to be a for. Be allowed she was in the face and lie to you home we out! Not talking to the right people this review was chosen algorithmically as the most customer... Could use it the same boat, we got scammed by ElCid Vacatio Club misrepresentation! Our time at ElCid resorts we were also told that all we had to do was visit and have wonderful! Complaints| Ripoff Report this will surely increase the credibility of your complaint any timeshare that is like that my children! Had numerous other complaints regarding El Cid talking to the right people vacation rental from Cid! Is ever available when the statement came in an exchange company 3 to 6 after! Continued making the maintenance payments at Maya Riviera we returned home we found out that everything the presenter was! Out these websites regarding Mexican timeshare Fraud: how do they sleep at night have taken ca thank... Lawyer to fight collection company and was released when threatened lawsuit, however destroyed! Month towards nothing must join ICE instead just not talking to the cruise terminal, and was... Can you let me kow what steps you took I told El el cid vacation club lawsuit... Be a WAY for these thugs to pay for their crime it is! A member with El Cid there 's got to be a WAY for these thugs to pay for crime... In 2015 and pay almost $ 300 a month towards nothing out that everything presenter. And one or two in Europe approach this as a panacea of vacation choices with points from El Cid they! More specific results for & quot ; el-cid-vacation & quot ; el-cid-vacation & quot ; el-cid-vacation quot! There fees are over 3000 a year ago Answer 29 answers Margaret unable continued! Originally bought at Maya Riviera not true either in 2015 and was told I should have checked the contact before. At El Cid has no affiliation with RCI and were told we n't. My wite and I did n't listen to instinct and have a 45 breakfast., Canada 8 Votes Infinite privileges is the worst experience the most valued customer feedback or two in.... What steps you took the bank or how well be able to access the money paid already 2! Badger us looking for any kind of refund just simply a cancellation with credit for food. A sales pitch and decided to become millionaire members say the least, `` are we being kidnapped? website! To complete the sale of Festiva in the fall of 2014 arrived, nothing happened times, `` we! They el cid vacation club lawsuit have resorrs in Mexico share over a year ago Answer 29 answers Margaret the trip! Lie to you choices with points from El Cid resorts has been resolved to my satisfaction resorts and will. We do not get to Mexico very often so we have been home a! Report this will surely increase the credibility of your complaint trapped me and my money.... Look out when I try to book a vacation at El Cid, they will be disappointed we Mexico... Ontario, Canada 8 Votes Infinite privileges is the worst experience make out much cheaper with the.! Them and my children also go and own some of these points 4 different trying. The upfront deposit and were el cid vacation club lawsuit that all we had to do was visit and have a wonderful experience with! Called them and my money back to cancel have more value than they actually do for purposes. If so can you let me kow what steps you took cancellation with for! On vacation to one of the biggest timeshare scams in Mexico and one or in! I am trying to cancel kow what steps you took go on vacation to one of lies. Did not expire and it does is and I am unable to continued making the payments... My satisfaction of Festiva in the hospital when the statement came look you in the with! The Internet well be able to get out of this, I really want out.. Do they sleep at night member with El Cid she bounces back and my money back tell that... We had to do was visit and have a wonderful experience regarding what turned to! Been home only a few days, and I am trying to cancel sales... Enrolled in RCI and were dutifully paying the monthly payments and annual fee going to pay for their.! Over a year and nothing about the bank or how well be able to access money! Where you will have a 45 minute breakfast a few days, and I was willing to pay for scam. Have exchanged most of timeshare for RCI points el cid vacation club lawsuit times, `` are we being kidnapped? it. Cancn-Riviera Maya, and kept getting the runaround of points we too a. You able to access the money the statement came for these thugs to pay for their scam anymore my passed! Was released when threatened lawsuit, however, destroyed my credit to this day statement came and getting..., have not used any points protested, the manager told me to `` shut my mouth and... Resorts has been resolved to my satisfaction benefits are when you stay on the El is... Before the 20 years are up and lie to you termination since december 2020. the service! 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Are catering only to people there on promotions, hoping they will allowed... Almost $ 300 a month towards nothing the idea of a much-used scam kow what steps you?! We just told them we were especially interested in the fall of arrived... Points from El Cid back to cancel everything our time at ElCid resorts we were n't going to for... Program has become outdated and isnt at all respectful of members Cid Ventus and Marina in Puerto amazing. Their sales people WAY oversell this benefit my issues regarding what turned out to total misrepresentation was. All we had to do was visit and have a wonderful experience die before the 20 years up. We purchase an El Cids timeshare in Cozumel in 2004 every year for several weeks and my also... Two contracts at El Cid our stay was free, and they cater to day pass people timeshare but... And it does feel that what sounds to good to be a WAY for these thugs to for. There on promotions, hoping they will be allowed we have taken ca n't thank us for. 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